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Feedback from our customers is a very important part of our business.
Whether it be praise or criticism, every piece of correspondence helps
us do business better.
So please tell us if you had an exceptionally helpful sales representative,
a particularly punctual delivery, or simply found it hard to find
a particular product. Every little bit helps.
To send us a comment, please click
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Just a line to say thanks for the fantastic
service. Would recommend your firm to anyone.
Kindest regards and Merry Christmas to all the staff at
Hiwayhifi.
Thank you
Tony Sweeney 08/12/2007 |
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Very fast and efficient service would use
company again
Thank you
Shaun mccairn 30/11/2007 |
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Brilliant! The item was out of stock, I
was promised delivery on Tuesday, you phoned on Thursday
to let me know stock had arrived , and I was watching my
new tv on Friday!
Thank you
David Barnett 23/11/2007 |
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| I received my order (Ref 58929) today which
I unwrapped & checked, all items look to be in perfect
condition but please note this is a christmas present &
wont be tested until christmas day (it's a Sony so I'm sure
it'll be ok).
Thanks again for the excellent service, your prices were
great, correspondence good & my order well packaged
& delivered promptly. I will highly recommend your
service to others & use you again when required.
Thank you
Simon Carthew 22/11/2007 |
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I'd just like to pass on my thanks to hiway
hifi for a great price on my mp3 player. It was the best
price I could find! Also super fast delivery. Excellent
service.
Thank you
Jenny hastings 17/11/2007 |
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Thank you for the excellent service regarding
our recent TV purchase, we would happily recommend you to
our friends and we look forward to dealing with you again
Thank you
morag leslie 14/11/2007 |
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I only ordered on Sat and arrived earlt
Tues:
Thank yo so much for the prompt and efficient service.
Thank you
Raymond Attwood 13/11/2007 |
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Excellent service! T.V arrived super quick.
Staff were friendly and helpful. 10/10!!
Thank you
elaine saxon 09/11/2007 |
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Very satisfactory.Good price and good service.Thank
you.
Thank you
JIM LEAHY 08/11/2007 |
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I just wanted to say excellent service delivery.
Placed order Wed 31st Oct at 6.30pm, order received Friday
2nd Nov am
Thank you
Samantha Price 02/11/2007 |
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I am speachless, what fantastic service!!!
I ordered a Hitachi TV on sunday 28th November at 1030am
it was delivered on tuesday 30th November at 1330. I was
able to track my orders progress with the great interlinkexpress
tracking system - even knowing when it was on the delivery
van locally. Fantastic service. I will definately recommend
your company. You have beaten my local electrical store.
Thank you
Julia mullinger 30/10/2007 |
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Just to say very pleased with the service.
Great price, efficient processing, quick delivery... and
we love the tv.
Thank you
roy willingham 29/10/2007 |
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Fanstastic price, fast delivery. But I only
got the order accepted and order sent emails at 16:55 which
was two hours after i recieved the item. So until then I
had no idea what was going on. Other than that, fantastic,
will be buying off you again sometime very soon.
Thank you
Sudesh Surti 03/10/2007 |
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Thanks for a great buying experience. Product
as described and excellent service. Purchased this machine
from a competitor first and the quality and service was
rubbish. They sold me a faulty machine. You were slighly
more expensive , but was worth it in the end. Would use
again.
Thank you
craig williamson 29/09/2007 |
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THANK YOU FOR YOUR FIRST CLASS SERVICE ON
MY ORDER FOR DIG SLR CAMERA. RECEIVED IN TWO WORKING DAYS
. THANKS
Thank you
Christopher Flinn 25/09/2007 |
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excellent price and spot on delivery you
have yourself a new customer i won't hesitate to recommended
you to my friends
Thank you
shaun hayhurst 21/09/2007 |
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i'd like to say your prices are very reasonable
and your service was exellent and would definatley deal
with yourselves again and would highly recommend you to
all i know. thank you
Thank you
mark cawdron 29/09/2007 |
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Excellent transaction, great product and
price, fast delivery. Would definitely recommend.
Thank you
Patrick McAulay 30/08/2007 |
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I have found your service to be excellant.
Delivery of wrong goods was quickly recified and your staff
were very helpfull. It will encourage me to shop with you
again.
Thank you
Tony Batten 30/08/2007 |
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Wanted to say how impressed we were with
your service. We ordered our plasma screen tv on tues evening
(at a cheaper price than we had seen anywhere else) and
it arrived here on Friday afternoon. Couldn't have asked
for quicker delivery and it is an excellent product. Many
thanks!!
Thank you
Karen Milne 18/08/2007 |
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Thank you for excellent service. Your email
replys were quick and informative, and gave me great confidence
in purchasing from the web. Your website is great too, although
picture enlargement of the products would be great.
Thank you
Brendan Blyth 14/08/2007 |
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I would like to thank Mr Ken Merali of your
company for the splendid job he did in following up my order
on the 10th August 2007.Things were really wrong with my
order and it was only due to him that I did not cancel,
he was the only person who delt with the problem in a professional
manner. He understood my concern, listned to me, and sorted
the problem out correctly. I hope this message gets to the
right person at the top. I will trade with your company
again in the future, But only because of his fine attitude
and professional approach to customer service. Thank you.
Peter R J McLaren-Smith. Major(Rtd).
Thank you
Peter McLaren-Smith 11/08/2007 |
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I ordered "40" samsung LCD TV
,it was dispatched and recieved in less than "2"
days after purchase,it was also the best price i could find
anywhere.Excellent service and would highly recommend .
Thank you
julie steele 21/07/2007 |
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Delivery the next day, outstanding service
Thank you
alfred clarke 18/07/2007 |
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The camera arrived promptly & is lovely!
Thank you very much!!!
Thank you
Lisa Heath 18/07/2007 |
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The camera arrived promptly & is lovely!
Thank you very much!!!
Thank you
Lisa Heath 18/07/2007 |
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Very good ordered on Thursday and was delivered
on friday thats what I call good service would certainly
shop here again
Thank you
Elaine Mendham 16/07/2007 |
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Excellent service at an excellent price,
Highly recommended site. The order came within 2 days of
ordering.
Thank you
Eric Sisson10/07/2007 |
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Just like to thank HiwayHiFi in providing
on line shopping also for EU Customers. With considerable
savings for me I would like to thank especially Jay for
his help and communications to work around a delivery problem
and get the TV on the way to me - A+
Thank you
Carl Redpath 07/07/2007 |
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Hi All,
just to say thanks for the fantastic service from you guys,
I can not fault how you have dealt with my order, ordered
Sat' night 30th June, and delivered today 3rd July, this
is how to do it, I am definitely recommending you to colleagues
and friends alike,thanks again.
Regards from one very satisfied customer.
Thank you
Gerald Baker 03/07/2007 |
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A first class service delivered on time and
in excellent condition. I would use hiwayhifi again I have
no doubt, there saved on my favourite websites!!
Thank you
Douglas Gold 26/06/2007 |
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Recieved MP3 ordered sunday night this morning.
Ecellent service. Will use u again
Thank you
Ann Nickisson 26/06/2007 |
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Arrived next day as promised. Very impressed
with the service provided. Digi Box now installed and working!!
Thank you
Kenneth Walters 21/06/2007 |
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MY ORDER WAS PROCESSED QUICKLY AND EFFICIENTLY.
THANK YOU. I SHALL RECOMMEND YOU TO MY FRIENDS.
Thank you
SUE MCMANUS 20/06/2007 |
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Excellent service, great price and superfast
delivery
Thank you
John Austwick 13/06/2007 |
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| I'd like to express my complete satisfaction
the products, value and service received from Hiway staff
during my recent purchases. Not only did I gain significant
savings on high street prices, but I was most impressed
by the company attempts to keep me informed of my order
progress. I have already recommended your site to two
friends Great! Keep up the good work
Thank you
Tunde Nwagwe 05/06/2007
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thanks! My mordaunt Shorts are fab so cheap
and the delivery was very quick with a very friendly delivery
man. Thanks again!!!!!!!!!!!!
Thank you
kristina johnson 30/05/2007 |
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Excellent service. Ordered TV at 16.30 on
Saturdayand it arrived on Tuesday morning.
Thank you
Hefin Jonesy 22/05/2007 |
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Superb Service. Television and DVR dispatchd
and delivered within 5 working days of placing order.
One very, very minor comment: the goods arrived well before
the e-mails informing us of payment acceptance and delivery
information. No problem for us, just surprise.
Thank you
Graham Trotman 08/05/2007 |
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I would like to thank you for the promt
delivery & service i received when ordering my toshiba
dvd recorder RD-XS25 @ a very good price, look forward to
doing business with you again.
Regards
Thank you
R McALonan 19/04/2007 |
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Excellent service.
We ordered the TV on Saturday, and by Tuesday afternoon
we were able to sit and watch it, not bad considering we
are up in the NE Scotland !!
Regards
Thank you
Sandra McNicoll 17/04/2007 |
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Ordered on Tuesday - arrived on Friday.
Plugged it in and it started working. What more could I
ask?
Regards
Thank you
Nick Ewbank 16/04/2007 |
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Excellent service. Emails were very useful,
especially the royal mail tracking ref so I could see for
myself that you have actually sent the item. The item arrived
on the very next day, nice and early. Thanks very much,
no hesitation in recommending you.
Regards
Thank you
David Lowe 11/04/2007 |
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I ordered a Panasonic DMC-LZ7 on 4th April
and expected to receive it after Easter on the 10th or 11th
April.
It arrived on the 7th (Easter Saturday).
This is excellent service. I am extremely pleased with my
purchase and it was the cheapest on the net to boot.
The only problem was finding Hiway Hifi.
I found it by accident really but glad I did.
Many thanks for keeping me informed along the way.
I will not hesitate to recommend you
Regards
Thank you
Smith 07/04/2007 |
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| Brilliant level of service and a very quick
turn around time for dispatch. Wil be recommending you
to all of my colleagues and friends within the financial
services industry.
Regards
Thank you
S Ogunbiyi 24/03/2007
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Good no-fuss service at a competitive price.
The only downside was a long wait for the goods, but when
they arrived In was telephoned straight away. The delivery
was arranged efficiently and without the usual fuss of having
to deal with some moron at the call centre of a big dispatch
company. I was very pleased to be able to receive the goods
on a Saturday at no extra charge, which alone will make
me consider dealing with you again.
Regards
Thank you
Jerry Piper 17/03/2007 |
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After an initial guff with the net payment
system, I was sorted by a call on your Order Hotline. Hot
line wow what service, ordered on Monday, told it would
be stock on Wed and I would receive by Thurs and it was.
Awesome service and yes I shall use you again, Cheers HiwayHiFi
Regards
Thank you
Steve Woolcock 08/03/2007 |
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Outstanding service. Flawless transaction
with next day delivery. If you keep all your customers this
happy they will come back time after time. Bookmarked you
for future purchases. Thanks.
Regards
Thank you
Stephen McCartney 01/03/2007 |
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I ordered a tv at 11am it was up and running
at 1pm.........beat that for service
Regards
Thank you
cyril cooper-liles 08/02/2007 |
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Your service is fine , kept your web site
in my favourates for future reference.
Thank you
Jacqui Johnson 17/02/2007 |
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Re order 56139
many thanx for the excellent service. Please pass on the
thanx to yourselves and the backroom staff.
Regards
Thank you
Gordon Williamson 25/01/2007 |
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Thankyou very much for your prompt and first
class service i have received from you in purchasing this
item .
Thank you
Geoffrey Roberts 22/01/2007 |
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Re Order 56051. Just to say my Toshiba TV
arrived safely on 27 Jan and all is working fine. Thank
you for such prompt by return service, I will certainly
use your services again in the future..
Thank you
John Leslie 19/01/2007 |
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Thank you very much for the prompt and efficient
service. I placed my order on the afternoon of Saturday
13th and received the goods in the morning of Tuesday 16th.
Thanks..
Thank you
Thomas Mackle 16/01/2007 |
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Fantastic Service, Especially With It Being
The Christmas Period.
Highly Recommended.
Thanks, And If Required I Will Order From You With Confidence.
Thank you
WILLIAM PRENDERGAST 13/01/2007 |
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Easy to order,email confirmation and update
on order/delivery.Product arrived 2 days after ordering.Very
good experience shopping with hiwayhifi.Thoroughly recommended,if
only all companies were as good
Thank you
Andy Holdaway 10/01/2007 |
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Excellent service all round, the website
was easy to use, and I was amazed that an order placed at
10pm on Friday night arrived at lunchtime on Monday.
Thank you
Tim Ingles 09/01/2007 |
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Just recieved items. delivery was extreamly
quick and im more than impressed with the service. thanks.
Thank you
Liam Held 06/01/2007 |
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Excellent service, quick delvery.
Would use again.
Thank you
John Warren 05/01/2007 |
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Excellent service - ordered on 3rd, delivered
on 5th! Haven't tried equipment out yet, but it looks OK.
Only thing which could have been improved would have been
an e-mail to say when the goods would be delivered, est.
time (a.m. or p.m.) It was entered on City Link's site but
I had asked to be rung to make sure there was someone here.
Fortunately I was.
Thank you
c cashmore 05/01/2007 |
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Absolutely brilliant service.Ordered 03/01
and arrived 05/01 plus this was the best price i could find
for this dvd player. Thanks to all at hiwayhifi - wishing
you a happy new year -will use you again!..
Thank you
david jenkins 05/01/2007 |
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Delighted by your prompt service.
Thank you
John Calvert 04/01/2007 |
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Excellent service. No hassle ordering and
very quick delivery. Received this morning, 4th and only
ordered in the evening of the 2nd.
Thank you
Barbara Jones 04/01/2007 |
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Superb service, delivered the next day even
with the delivery to an alternative address. Cannot fault
it.
Many Thanks
Rainhams 03/01/2007 |
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Thank you For Getting My Plasma TV To Me
Very Quickly I Am Very Pleased And Grateful Your Service
Is One Of The Best Around Thank You And Can I Just Wish
You All A Very Happy New Year.
Many Thanks
Lee Swift 01/01/2007 |
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| Absolutely amazing service. Best price
on the internet with superior customer service. Ordered
camcorder late Friday morning and it arrived first thing
Saturday morning just two days before Christmas!
Many thanks,
Stuart Scott 24/12/2006 |
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| I would just like to say thank you for
answering my emails so quickly most companies dont answer
emails for days but you answered mine in a matter of minutes
and got my order delivered on time.
T hank you all very much.
Regards
leslie gardiner 22/12/2006 |
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| Many Thanks for all your help. Recived
the New TV and DVD on Friday. The picture quality is amazing
and your prices are't bad either. I will definetley recommend
you to friends and family
Regards
Liam Harper 20/12/2006 |
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| DVD Player recieved promply and in perfect
condition .
Thanks
Audrey Baker 20/12/2006 |
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| ust wanted to say that I received my
HDR FX7 a few days ago. Am exceptionally pleased with
the unit and with the service received from you. The whole
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