Click & Collect - Reserve Online and Collect In-Store
If you prefer to collect your item rather than wait for the delivery, then you can reserve it on our site and collect it from one
of our London based stores.
Sales & Customer Services
Tel: 020 7723 5251
Mon- Fri :09:30 - 18:30
Hatch End (Pinner) Store
298 Uxbridge Road
Hatch End, Pinner HA5 4HR
Main Tel: 0207 723 5251
Tel: 020 8421 6677
Products that are available for collection in store are marked with a "Click & Collect" option on the product details page.
In order to reserve an item and pick it up from our store, simply add the product to your shopping basket and proceed to checkout where you can select the "Self Pick Up" option and choose from one of our stores highlighted in the drop down list and complete your order.
At this stage we will not ask you to enter any payment details. You would be required to pay for the item when collecting it from our stores. This is to avoid any fraudulant transactions and protect our customers.
Once you have reserved your item online and completed your order, a confirmation email will be sent to you with the order reference number which you will need to bring along with you when visiting our stores.
Please Note: In the unlikely event where the item you reserved is not available at your choosen store or is damaged, we will contact you immediately.
If you have any concerns regarding your reservation or require more information then please contact customer services on 0207 535 3275 or alternatively email our sales team at firstname.lastname@example.org